Contact information

We’d love to hear from you! Whether you have questions, need assistance, or simply want to provide feedback, feel free to reach out to us. Our team is here to help with all inquiries.


Get in Touch


Email:

For general questions, product inquiries, or support, please email us at:

info@urbancollectionfragrances.com


Business Hours:

Monday - Thursday: 9am - 6pm EST

Friday: 9am - 3pm EST

Closed on Saturdays and major holidays.


Shipping & Returns:

If you have questions regarding your order, tracking, or our return policy, please visit our Shipping Policy or Refund and Return Policy pages for more information.


Social Media:

Stay connected with us on social media! Follow us for the latest news, exclusive offers, and fragrance updates:

Instagram | Facebook | TikTok


Mailing Address:

Urban Collection Fragrances

130 Lee Ave, Brooklyn, New York, 11211, The United States of America


We aim to respond to all inquiries within 1-2 business days. Thank you for choosing Urban Collection Fragrances!